Home Products Support

For WinPatrol WAR, WinPatrol Firewall and WinPatrol PLUS

Please send an email to support@winpatrol.com

Please include the name of the product, version you’re using and your operating system to help expedite our ability to help.

Business Products

WinPatrol Enterprise AntiRansom PLUS

Please send an email to support@winpatrol.com.

For Anything Else

For anything else or if you aren’t sure.

Please send an email to support@winpatrol.com.

What does "Anonymous License" mean anyway?

Anonymous License

Simple. We don't know who you are and we don't care. We simply want to provide you with a great product at a great price. Like walking into a store with cash in your pocket and walking out with what you want.

When you purchase any of our products, our cart processors need to request enough information to process the order and to meet tax regulations. In other words, we need to be able to summarize all orders by county for the State of Florida where we are located. No details. We only access this summarized data at tax time.

We DO NOT receive ANY personal information, including your email address, domicile address, or even country of purchase. Our cart processors simply ask us to give them a license to send to you in exchange for processing the order.

This means unlike companies like Facebook, Google, most security products and most other companies on the Internet, we don't track you in the name of "marketing".

  • We don't collect your information.
  • We don't sell your information.
  • We don't give your information away.

We respect your privacy.


Mailing Address:
Ruiware, LLC
801 W. Bay Dr
Suite #490
Largo, FL 33770

If you wish to contribute to our efforts without purchasing, please feel free to use the Donate button below.

We greatly appreciate your donation to our efforts.